8am until 7pm
Saturday Mornings
8am until 12 noon
FOR AN APPOINTMENT, CALL NOW! 8522 3500
18 FOURTH STREET
GAWLER
SOUTH AUSTRALIA
Ph: 08 8522 3500
Oodles of Labradoodles!
This litter of lovely Labradoodle puppies came in for vaccination last week. The pups, owned by Melinda Radus of One Tree Hill, are now eight weeks of age.
A cross between Labradors and Poodles, the breed has become increasingly popular due to their good nature and healthy disposition. This litter came in last week for their initial vaccinations, carried out by Dr Steve Crouch [pictured above] with help from the nursing team. They were also micro-chipped (a permanent form of identification) and will be de-sexed shortly before they head off to their new homes.
Thanks, Mel, for bringing them in - the team always love to see happy, healthy pups!
Welcome
Gawler South Small Animal Hospital is a full service veterinary hospital dedicated to the treatment of domestic pets. Our fantastic team of vets and nurses offer a service which is second to none in South Australia and which ranks up there with the best practices in the country. We have an enormously experienced and capable group of people who are dedicated to looking after your pet's healthcare needs. For you, this means you can rest assured your pets are in good hands and will be given the best level of care. There has always been a very friendly atmosphere at Gawler South and we pride ourselves on making both pets and their owners feel very much at home when they walk in through our front door. Client service ranks very highly on our list of priorities and so you know you will be looked after just as well as your pets!
Vision
Our vision is simple and encompasses all that we stand for. We believe strongly in the concept of offering the best level of service at all times - we know how important your pets are to you and we know what it takes to look after them. An ongoing feature of our hospital is the commitment to life-long learning and customer service training which allows us to be able to back up our claim of "Outstanding Veterinary Service, Every Time, Guaranteed". Of course if, for any reason, you're not satisfied with your experience here, we'd like you to contact us so that we can put that to rights and address any shortcomings.
Hospital Status
At Gawler South, we are a Veterinary Surgeon's Board Accredited Hospital. We are one of only twenty such hospitals in South Australia. To gain and maintain this hospital status, we are inspected regularly and meet very high standards in equipment, facilities, staff training and veterinary expertise. What this means to you is that we are very well qualified to do a fantastic job of looking after every aspect of your pets care!
Testimonials
We are often sent feedback from our clients, and the level of emotional attachment to their pets invariably shines through in the comments we receive. We've included a few examples below.
To Dr Steve and to Sam,
"Thank you again for your compassion and care and for being there for Patch. God bless you.
With love from Melissa, Jessica, Peter and Helen Power (and from Madison, Patch's sister!)"
"Your compassion and empathy when dealing with ‘Baldrick' were always appreciated" - Abbey English
"You were so caring and compassionate. I will never forget your genuine concern for our girl ‘Nermal'" - Lynn Strefford
"You showed such sympathy and sensitivity and made everythi ng a lot easier for me. You are all stars and my heroes!" - Pip Taylor
"I appreciate your understanding and support with ‘Swan' and think the wor ld of your wonderful team of nurses, most of whom I've known for a long time. I have never met Dr Sarah before but I have to say she was wonderful" - Janet Dahlgren
Referrals
The comments in the preceding paragraph reflect the level of commitment our clients have to their pets. People like this are a joy to work with and it's very satisfying for our staff to have this positive feedback from them. An added bonus for us is that these clients have a habit of telling their friends all about us. As a result, the vast majority of new clients coming to Gawler South do so as the result of word-of-mouth referrals from current clients. For us, this is a huge benefit as it means we will be working with like-minded people who appreciate the level of care we offer. If you've been happy with our service, we'd love you to tell all your pet-owning friends about your experience here. We really value these referrals, so much so that we've created a special category of ‘Referral' client on our database! Each month, we pull a name out of the hat and reward the winning client with a prize (see Referrals page for details). If you have referred a friend to us, make sure that they let us know this when they come in so that your name can go into the draw!!
Frequently Asked Questions
"Our receptionists field a number of questions on a regular basis. Some of the most common of these have been answered in detail in the list below. Please feel free to call us for clarification on any of these points."
- What are my pet's routine healthcare needs (vaccination, annual health checks, desexing)?
- What do I need to prevent my pet suffering from parasite problems? (intestinal worming, heartworm, fleas, ticks)
- What should I feed my pet (growth, adult, weight loss, active and special needs diets)?
- How do I know if my pet has dental disease?
- My pet is unwell or injured - what should I do?